Effective date: October 2026
This privacy policy explains what information Dalton Pest Pros ("we") collects through daltonpestpros.com, how we use it, and your choices. We keep it plain: we collect what we need to respond to you and schedule service, and nothing more.
What Information Do We Collect?
When you use our contact form, we collect the fields you submit: your name, phone number, town or ZIP code, pest issue description, preferred contact method, and your message. If you call us, we have your phone number and whatever you tell us about your pest problem and property. If you message us on WhatsApp, we receive your messages and any photos you send. We do not collect payment information through this website, and we do not ask for information we don't need to schedule service.
How Do We Use Your Information?
We use your information to respond to your inquiry, schedule inspections and service visits, and communicate about your service — confirmations, arrival updates, and follow-up. That's it. Your information stays with our scheduling and service operation; we don't feed it into advertising profiles or share it with third parties for their marketing.
What We Don't Do With Your Data
We do not sell your personal information — not to data brokers, not to lead buyers, not to anyone. We do not send marketing messages unless you've asked for them. We do not share your details with other companies except as needed to provide the service you requested (for example, a payment processor if you pay by card — which happens off this website, not through it).
Cookies and Analytics
This website may use basic cookies and analytics to understand how visitors use the site — for example, which pages are visited. We don't use this data to identify you personally, and we don't sell or share analytics data. If analytics tooling changes at build time, this section will be updated to describe what's actually implemented — we won't claim practices that aren't real.
Data Retention
We keep inquiry information only as long as needed to respond and schedule service — typically through the active service relationship plus a reasonable period for follow-up and warranty questions. If you ask us to delete your information, we do so unless we're required to keep specific records for legal or tax reasons, in which case we'll tell you what we're keeping and why.
How to Contact Us About Your Data
To ask what information we hold about you, correct it, or request deletion, contact us through any of our normal channels — call, WhatsApp, or the contact form — and mention it's a privacy request. We'll handle it directly. For general questions about how we work, see about Dalton Pest Pros or return to our homepage.